Our Services

Taking the first step towards imagining your best life can be daunting, but we’re here to help each step of the way. Feel free to contact us with any questions you may have about personalizing supports to suit your specific needs and let us show you how we can work together to create them.

Support Coordination & Psychosocial Recovery Coaching

At Imagine, we offer professional Support Coordination and Psychosocial Recovery Coaching services, designed to assist individuals with navigating the National Disability Insurance Scheme and achieving their personal goals.

Support Coordination involves working closely with participants to help them understand and implement their NDIS plan. Our skilled support coordinators provide guidance in connecting with providers, ensuring that the services and supports outlined in the plan are fully utilized. This includes helping to identify the right service providers, liaising with them, and troubleshooting any issues that may arise. Our aim is to ensure that participants are empowered to make informed choices and get the most out of their NDIS funding.

Psychosocial Recovery Coaching is a more tailored service aimed at individuals requiring a psychosocial approach. A psychosocial recovery coach provides personalized coaching and support to help participants overcome mental health challenges and improve their overall well-being. This role is focused on supporting individuals in their recovery journey by helping them set achievable goals, develop coping strategies, and connect with the necessary supports to address their needs. Whether it's working through day-to-day challenges, managing stress, or building resilience, our coaches are here to help you feel more confident and supported in your journey toward independence. They are also available to assist in understanding services, providers and your plan as a whole so you’re able to take control in setting up these services.

Overall assistance:

  • Navigating the NDIS: We help you understand your NDIS plan and ensure it aligns with your needs.

  • Connecting with Service Providers: We assist you in finding the right service providers and coordinating your services.

  • Goal Setting & Empowerment: Our coaches support you in setting achievable goals and creating personalized action plans.

  • Ongoing Support & Advocacy: We are with you every step of the way, ensuring that you have the necessary supports and advocating on your behalf.

Whether you're looking for assistance with your NDIS plan or need ongoing support in your recovery journey, we are here to guide you through the process and help you achieve your goals.

Individual Counselling

Imagine offers individual counselling which can be covered by certain categories within someone’s NDIS plan. Counselling plays a vital role in supporting participants who are facing personal challenges and striving to achieve their goals. Our skilled and compassionate counsellors work closely with each individual in a private, one-on-one setting to address a wide range of issues, including mental health concerns, emotional well-being, stress management, relationship difficulties, and personal growth. By providing a safe, non-judgmental space, our team helps participants navigate life’s complexities, develop effective coping strategies, and gain a better understanding of themselves. Counselling can assist with managing daily struggles, improving self-esteem, overcoming past trauma, and addressing your individual mental health. Whether you’re looking to improve your day to day life, set personal goals, or simply gain clarity and direction, our counselling services are personalized to meet your unique needs and help you progress on your NDIS journey. We are dedicated to empowering participants to build resilience, foster positive change, and enhance their overall quality of life, both now and in the future.

Main Focuses of Individual Counselling:

  • Mental Health Support: Addressing individual mental health concerns.

  • Emotional Well-Being: Developing strategies to manage stress, emotions, and life’s challenges.

  • Personal Development: Building self-esteem, confidence, and emotional resilience.

  • Trauma Recovery: Providing a safe space to process and heal from past traumatic experiences.

  • Goal Setting & Life Skills: Assisting participants in setting achievable goals and improving their life skills.

  • Relationship & Social Skills: Enhancing communication, conflict resolution, and interpersonal relationships.

Core Supports

NDIS Core Supports are a critical part of the National Disability Insurance Scheme, designed to assist participants with the everyday support they need to live more independently and actively engage in their communities. Imagine offers the following categories: assistance with daily living, transport, and community access. Assistance with daily living includes services like personal care, household tasks (such as meal preparation, cleaning and gardening), and mobility support . Transport services ensure participants can travel to essential appointments, community activities, and social events. Community access support focuses on helping individuals engage in their local community, whether that be through social activities, volunteering, or other forms of community participation.

An NDIS registered provider is essential in helping participants access and navigate these Core Supports effectively. By working with a registered provider like Imagine, participants can receive personalized services tailored to meet their unique needs and goals. These providers deliver practical, hands-on assistance in daily living, domestic duties, and mobility, ensuring they maintain their independence and dignity. Providers can also coordinate transport for medical appointments, community participation, or social outings, enabling individuals to remain connected and engaged with their communities.

Moreover, NDIS registered providers help participants gain access to community activities, supporting them in building meaningful relationships, pursuing hobbies, or engaging in social or recreational programs. This support is crucial in promoting a sense of belonging and improving social inclusion. We are trained to deliver these services in a flexible, compassionate manner, ensuring participants receive the right level of support at the right time. We want to ensure participants can access professional, reliable, and responsive services that enhance their independence, enrich their quality of life, and encourage active community involvement.

The Three Key Categories of NDIS Core Supports:

  • Assistance with Daily Living: Support for personal care, domestic tasks (such as meal preparation, cleaning, and gardening), and mobility assistance.

  • Transport: Funding to help participants travel to medical appointments, community activities, and social events.

  • Community Access: Support to engage in social activities, community events, or volunteer opportunities, helping participants build connections and foster inclusion.

Contact us

Reach out today to start your journey in creating the life you Imagine!